In today’s landscape shipping times are taking a lot longer.  We generally see most of our members get them around the 15th of each month.

You can make changes to your account at any time by clicking on the “account” link at the top of our website and following the directions.

Absolutely, if you want to change your preferences just click on the “account” link at the top of our website and follow the directions.

Sometimes things get lost in the mail, just use email us at contact@logandjotter.com to let us know you didn’t receive your Log+Jotter.  We will get a new one shipped out to you right away.

Shipping is included in the price of the notebooks for all U.S. members! If you live outside of the United States there is an additional charge of $1.50 for the single notebook subscription, or $3.00 for the two notebook subscription. We wish we didn’t have to charge more for international shipping, but we don’t get to pick the postal rates.

We would love to provide tracking, but honestly, we have tried to keep our shipping costs down as much as possible so that everyone can afford a $5 L+J subscription.  We believe it is important that everyone has access to Make and Tell their story, so we try to keep this thing as affordable as possible.  If your notebook doesn’t show up around the middle of the month, just send us an email and we will get you taken care of!

Each month we will process the payment for your subscription right before we send out your notebook(s). This usually happens on the 24th of the month depending on the plan that you have chosen.  If you want to make any changes to your plan, you will need to do it before the 22nd of the month.

We get this all the time.  If you want to change your inside paper options you can simply click on the account link in the menu of our website.  If you want to change how many notebooks you receive each month, you will need to cancel your current subscription and then re-subscribe into the plan you prefer.  We wish it could be done differently, but our 3rd party secure payment software does not give us another option.  We are hopeful that it will be possible in the future.

Size: The Log+Jotter pocket notebooks are 3.5 inches wide by 5.5 inches tall(same size as a Field Notes Brand notebook)

Binding: We use a two staple saddle stitch on our notebooks

Corners: We round the corners of our notebooks to avoid the “dog ear” that can come from lots movement in and out of pockets!

Cover Paper: Our preferred choice for cover paper is 80#C, but we may change that up on certain occasions depending on our theme for the month!

Inside Paper: We use a 60#T for the inside paper of our Log+Jotter pocket notebooks.  We like our paper to be thick enough to prevent bleed through, yet thin enough to keep your pockets light!

Pages: We have found that the perfect number of pages for a pocket notebook is 40! Since we send you a new one each month, 40 pages will give you plenty of room to fill up with stories and lists before your new one hits the mailbox!

Send us an email to contact@logandjotter.com, let us know what the problem is (include pictures if you can) and we will work with you to find a solution.

No problem! You can contact us directly by emailing us at contact@logandjotter.com.  We want to do our best to make sure our customers have an exceptional experience.